Join us with Alison Lambert on this web masterclass to improve conversion of phone calls to consultations
Most of you are getting a little quieter than you were. This is partly due to client attrition which we discussed a couple of months ago, and we have a service that will help reactivate these clients. If you need more details on this reply to this newsletter requesting information on it.
It is also partly due to your reception team having learnt the art of deflecting consultations when clients call up as you were too busy over Covid. Now is the time to start working on those phone call skills again and converting calls to consultations.
Many of you are familiar with Alison Lambert and her way with words. Join us for this evening web masterclass and listen to her great advice.
A couple of clients have approached us as they are unsure about taking out insurance for a tax or payroll audit. We already have you covered! We are finding that many of you don’t know that we have taken out insurance on behalf of all our clients, so you are already covered for the cost of this audit. The cover will pay for the cost of us preparing the necessary paperwork and time to correspond on your behalf. Note it doesn’t cover any fines, fees or surcharges if there has been an error and you are owing money.
Dog Tales!
It’s been a fun month here at the office! Mom and dad took a morning off work (maybe they called in sick?) to sneak us off to an aged care facility. We got to do our dancing routines in front of the most appreciative audience and then we got to greet them all!
Mom and dad also went away for a few nights for work or so they say. But the amazing thing when they’re away is that Sharon comes in and spends the day with us and gives us lots of special treats and pats.
Looks like November will be a little more boring with lots of quarterly meetings (so no pats or fun time during the day for us) but then it’s December and Christmas holidays.
APL Accountants and My Tax Vet, 2 Genoa Ct, Cleveland, Qld 4163, Australia, Liability Limited by a scheme approved under Professional Standards Legislation
